Top 10 CRM Software Blog Posts of 2023 – CRM Software Blog

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January 2, 2024

As we wrap up another year, we would like to acknowledge the contributions of our members. We appreciate all 444 informative articles written by our Microsoft Dynamics 365 experts, but some particularly stand out.

What were the hot topics for our CRM Software Blog readers in 2023? We saw articles about how-tos, comparisons, and the introduction of apps top the list in 2023.

Here is a list of the top 10 most popular blog posts on the CRM Software Blog in 2023. We based our picks on the highest quality scores, including traffic, reader engagement, writing style, and more.

Top 10 CRM Software Blog Posts of 2023

1) Undo and Restore Deleted History Records in Microsoft Dynamics 365 CRM

by Inogic

When working with business-critical data in Microsoft Dynamics 365 CRM, you never want someone in your organization to delete CRM records accidentally. Unfortunately, without a trash or recycle bin, records deleted in Dynamics 365 cannot be recovered. Microsoft Dynamics 365 CRM has no out-of-the-box functionality for retrieving deleted history records. This post introduces Inogic’s Undo2Restore App that can help you restore deleted Microsoft Dynamics 365 CRM records.

2) Concurrency Control in Power Automate: Faster Flows

by Beringer Technology Group

Power Automate is a cloud-based service by Microsoft that allows users to streamline repetitive tasks, integrate systems, and trigger actions based on specific events or conditions. Concurrency Control in Power Automate refers to the mechanism that allows multiple runs or loops of a Flow to run simultaneously. This post shows examples and screenshots instructing you on achieving faster flows when you have a large workload.

3) The End of Microsoft Dynamics On-Premises: How to Keep Your Software Integrations Intact

by Connecting Software

Microsoft Dynamics’ on-premises life cycle is reaching its end. When transitioning from Dynamics on-premises to the cloud, one of the main concerns is that you may have to leave behind all the software integrations you’ve built. This post introduces Connect Bridge, a robust integration platform offering 400+ connectors.

4) 3 Key Differences Between Power Portals and Power Pages

by JourneyTEAM

Power Pages and Power Portals are Microsoft tools for creating and managing external business websites. Power Pages is an evolution of Power Portals designed to add more out-of-the-box functionality and customization options. This post explains the significant differences between the two so you can select the right tool for your business needs.

5) What is the Difference Between Canvas and Model-driven Power Apps?

by proMX

You have an excellent idea for an app and want to build it on the Power Apps development platform. The only problem is you’re not sure where to start. Should you build a canvas app, or is model-driven a better approach? What’s the difference between them, and is one type of app better? This post explores the differences between model-driven and canvas Power Apps while showing which use cases best suit each app type.

6) Meet Microsoft’s New CRM REST Builder Tool to Simplify Processes

by JourneyTEAM

Previously, users who wanted to perform queries or retrievals had to download and import the CRM Rest Builder solution directly into their environment. Now, the tool is accessible directly from the XRM toolbox. In this post, JourneyTEAM developers discuss how the Dataverse REST Builder Tool allows users to interact directly with the Dynamics Web API.

7) Power Apps: Creating Custom Pages in Model-Driven Apps

by JourneyTEAM

A relatively new feature in Power Apps is the ability to create customer pages in model-driven apps. Now, you can leverage canvas app elements and the fluid language on a single page in a model-driven app. This post discusses why and how to create custom pages in model-driven apps.

8) How Microsoft Azure DevOps and Dynamics 365 CRM Work Together to Improve Service Responsiveness

by JourneyTEAM

Integrating applications such as Microsoft Dynamics 365 CRM with Azure DevOps services amplifies case management capabilities for your development and support teams to escalate support cases and create work items to get problems resolved faster. This post explains the various functions of Azure DevOps and their benefits.

9) Is it Possible to Change URL in Microsoft Dynamics 365?

by Aha Apps

Users wonder if changing a URL in Microsoft Dynamics 365 is possible. This post shows you, with instructions and screenshots, how to do it.

10) How to Integrate Dynamics 365 with Other Cloud Apps in Real Time

by Kingswaysoft

In today’s fast-paced business world, real-time data integration has become a critical need for organizations looking to stay competitive and provide seamless services. When it comes to integrating Dynamics 365 with other cloud applications, KingswaySoft Integration Gateway offers a powerful and full-featured solution to accomplish almost any integration project you can conceive. This article explores the benefits of real-time integrations, how Integration Gateway works, and scenarios where real-time integration can significantly improve the quality of service.