We are so inspired to see our thousands of global customers transform and become Agentforce companies. That’s why we are excited to announce our NEW Salesforce Customer Success Awards*, celebrating the remarkable achievements of Salesforce customers using Agentforce. These awards will recognize innovation, leadership, and the impactful use of Agentforce to drive success, foster trust, and inspire others. The nomination process opens on March 5, 2025 and closes August 15, 2025 with the finalists being announced at Dreamforce 2025➚. Read on to learn about the Salesforce Customer Success Awards program, the nomination criteria, and how to submit a nomination.
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What are the Salesforce Customer Success Awards?
This year the focus is on celebrating customers who have demonstrated outstanding Agentforce success. The awards recognize customers’ innovative use of Salesforce technology to achieve their business goals.
Who is eligible to participate?
In order to be nominated, you need to meet the following criteria:
- Be a current Salesforce customer
- Be live on Agentforce with an active agent or multiple agents
- Engage with Customer Success resources and offerings (ex: Trailhead, Premier or Signature Success Plan, Salesforce Professional Services, etc.)
- Demonstrate measurable business impact and results
Learn how Salesforce uses Agentforce
See how Agentforce is helping us drive better customer service.
How to submit a Customer Success Award nomination
Reach out to your Salesforce account team today to share your story and they will submit a nomination on your company’s behalf.
Nominations are open March 5 – August 15, 2025.
*ELIGIBILITY: The Contest is open to (i) individual legal residents of the 50 United States (including the District of Columbia), Argentina, Australia, Belgium, Canada (excluding Quebec), Croatia, Cyprus, France, Germany, Hungary, India, Ireland, Japan, Latvia, Luxembourg, Morocco, Netherlands, New Zealand, Norway, Spain, South Africa, Ukraine, and the United Kingdom
