Imagine this scenario…You’re halfway through your day. You’ve answered a WhatsApp message from a lead, replied to a product query on your site’s live chat, and just shot out a quick SMS update to a client. Then it hits you, where is that chat history? Was that lead tagged in the CRM? Did the follow-up get logged?
Now you’re digging through tabs, hunting for messages, and wondering what slipped through the cracks.
Sound familiar?If you’re using Dynamics 365 CRM but juggling multiple tools to communicate, there’s a smarter solution.
And where to find it? The answer lies in our upcoming webinar.
Webinar: Boost CX with WhatsApp, SMS & Live Chat Integration in Dynamics 365 CRM!
Thursday, 24th April 2025
What to Expect:
WhatsApp, SMS & Live Chat – All Inside Dynamics 365 CRM
In this interactive webinar, we’ll walk you through how Inogic’s powerful omnichannel communication apps, WhatsApp4Dynamics, TextSMS4Dynamics, and LiveChat4Dynamics, let you manage every customer interaction from a single CRM window.
WhatsApp Conversations Inside Dynamics 365Engage customers on WhatsApp using WhatsApp4Dynamics, chat, follow up, and keep the full conversation history tied to their CRM record.
Instant SMS from Your CRMWith TextSMS4Dynamics, send and receive text messages right from Dynamics 365—no switching apps, just quick, seamless communication.
Live Chat That Connects Website Visitors to CRMUse LiveChat4Dynamics to chat with website visitors in real time and automatically log those interactions in Dynamics 365 CRM.
Key Takeaways of the Webinar:
Centralize conversations across WhatsApp, SMS, and Live Chat in one place
Receive instant notifications for new messages
Auto-log every interaction to the correct customer record
Speed up response times using message templates
Automatically route chats to the right person
Create leads or support tickets directly from conversations
Keep your team in sync, no more switching apps
Who Should Attend?
Sales Teams:No more chasing leads across apps. Streamline your workflow and never miss a follow-up.“One Dashboard. All Deals.”
Marketing Teams:Craft more personalized campaigns by tapping into full conversation histories.“Talk Smart. Convert Fast.”
Support & Service Teams:Deliver faster responses, with full visibility into past conversations.“Support Better. Resolve Quicker.”
Digital Transformation Leaders:Eliminate silos and drive productivity with a unified communication suite.“Modernize CX, One App at a Time.”
Pick a Time That Works for You:
Choose your preferred time slot:
3PM AEDT, 11AM CET, 11AM EDT
Can’t join live? No worries, register anyway, and we’ll send you the recording.
Bonus: Get a Free 15-Day Trial
Ready to test it out? Try WhatsApp4Dynamics, TextSMS4Dynamics, and LiveChat4Dynamics free for 15 days, available on Inogic.com and Microsoft AppSource.
Got questions or want a personalized demo? Reach us at crm@inogic.com, and we’ll schedule a walkthrough just for you.
Don’t Miss Out!
Register for the Webinar Now.
