Salesforce Experience Cloud offers a user-friendly solution that is becoming the go-to choice for businesses across different industries aiming to create a standout online presence. So, what is it, and why does it matter? Experience Cloud is a DXP platform for crafting amazing digital experiences without the need to be a coding expert. It’s part of Salesforce, enabling you to build fantastic websites by simply dragging and dropping elements – no complicated code required. Experience Cloud brings together elements like CRM, marketing, analytics, and more into one place, all connected to your Salesforce data.
Businesses love Experience Cloud because it makes customer interaction a breeze. Instead of using different tools for different things, it brings everything together, helping companies streamline processes, gain valuable insights, and deliver consistent, personalized experiences across various channels.
Discover Top Experience Cloud Templates
Experience Cloud comes with several prebuilt site templates for various business industries that significantly simplify website creation. Wondering how to get started with Experience Cloud templates? In this section, we’ll explore the top, most-used templates for websites on Salesforce.
- Partner Central. If your company engages in co-selling with partners, this template is your new best friend. It comes with Lightning components, ready-made workflows, and the ability to use data from anywhere. It helps businesses and partners sell smarter and faster by simplifying partner onboarding, channel sales, collaborations, and reporting like never before.
- Customer Account Portal. Got a bunch of customers? This template is here to make their lives (and yours) easier. It’s super user-friendly and comes with essential features to help customers find information, manage accounts, and handle tasks like creating cases or claims.
- Help Center. Turn your Experience Cloud site into a Knowledge Hub with this template. It’s designed to give customers easy access to knowledge articles and support. Whether they like exploring on their own or need personalized assistance, the Help Center template has them covered.
Don’t forget to check out: Safeguarding Data and User Access in Salesforce Experience Cloud Sites
- B2C Commerce (LWR). Setting up an online store? B2C Commerce (LWR) template is your go-to solution for creating a seamless and enjoyable shopping experience. It’s customizable, so you can play around with layouts, set up product catalogs, and connect with external services like Payment, Inventory, Shipping, and Tax.
- Customer Service. If you’re all about community management, this template is for you. Packed with self-service features, collaborative tools, and customization options, the Customer Service portal brings your community together. It’s a hub for posting questions, accessing relevant content, collaborating, and creating support cases.
Check out another amazing blog here by Advanced Communities: Safeguarding Data and User Access in Salesforce Experience Cloud Sites
Conclusion: Your Joyful Journey with Salesforce Experience Cloud
With Salesforce Experience Cloud, creating an engaging website or portal is not just easy – it’s a joyful experience. And if you’re unsure about how to go about it, don’t worry. The Advanced Communities’ development team, with more than 15 years of experience, is here to build a website that you and your users will love. So, let the digital adventure begin!
