Allow me to be a little blunt: businesses reflect their org chart to the customer way too often. Every interaction with a different department feels like a new starting point and reintroduction to the brand. That makes for a frustrating experience because the customer has
Posted By Inogic on 22 Nov 2024 in Dyn365CE, Dynamics 365, Power Platform The success of any business hinges on its sales performance and revenue generation. To achieve this, maintaining accurate and organized accounting and billing records is non-negotiable. A flawless balance sheet is the
Running a small or medium-sized business (SMB), you really do need to learn the If you’re running a startup or a small or midsize business (SMB), every second counts. And that’s where Slack (Searchable Log of All Conversations and Knowledge — S-L-A-C-K) comes in. It’s
Situation I decided to write this blog post after encountering multiple situations where there was a need to extract, transform and load multiple files from a folder as a Source into Dynamics 365 using Azure Data Factory. In one particular case, our client had multiple
Imagine your ideal customer. If this conjures a blurry image in your mind, it’s time to refine your buyer persona. A strong buyer persona dives deeper than just demographics; it uncovers the motivations, needs, and desires that drive your target customer. What do they wake
For any organization using Dynamics 365 Field Service, the ability to efficiently allocate resources can make all the difference in meeting customer demands and maintaining a competitive edge. Dynamics 365 Field Service allows us to leverage the Resource Search Availability API that revolutionizes resource allocation
AI innovation without the right guardrails can spiral out of control. And the last thing you want is to make development mistakes that have serious real-world impacts. Imagine you’re building Agentforce that will provide 24/7 support to your customers. This AI agent would help you
It was the day of our Welsh Azure User Group #WAUG November 2024 meet up and we had yet another two amazing speakers join us. We were joined by the awesome Taiob Ali discussing Migrations of SQL servers into Azure. Then friend of WAUG Jake
Little moments can make a big difference in life. A personalized reminder for an item left in your cart. A helpful text message that helps you navigate the healthcare system. MomentMarketers are practitioners, brand leaders, and operations professionals who strive to create these seamless and
At the heart of every successful business is a CRM system that works for them, not the other way around. For businesses that rely on Dynamics 365, one of the most powerful ways to enhance your CRM experience is through customization. One of the standout
