Have you ever felt overwhelmed by the sheer volume of data in your CRM, unsure of how to translate it into actionable insights? In the fast-evolving sales environment, navigating complex customer relationships can feel like searching for a needle in a haystack. What if you
TLDR; We are thrilled to announce that Agentforce for Developers, formerly known as Einstein for Developers, is now generally available! Agentforce for Developers uses the power of Salesforce AI Research’s proprietary large language models (LLMs), including CodeGen2.5 and our new xGen-Code model. Imagine having an
Those who have worked with Dynamics 365 ERP for some time now will likely know what task recordings are. Luckily if you don't belong to that group: you are very lucky. Task recording was a solution we used as consultants to create guides for end
![A woman holds a phone while smiling at two nearby options, a chat screen and an AI bot. [Image: wayhome.studio / Adobe Stock]](https://www.cybercloudintel.com/wp-content/uploads/2024/11/Chatbots-vs-AI-Agents-Whats-the-Difference.jpg)
Today’s customers expect swift service without compromising on quality. Our research finds that 69% of service reps say balancing customer service speed and quality is difficult — down from 76% in 2022. Could automated service assistants be easing that pain point? We think so. Chatbots
Managing a sales pipeline is about guiding prospective customers smoothly from initial interest to a final sale, using coordinated efforts across the entire sales team. This coordination helps sales teams work more effectively, making sure no potential deal is lost. Every member of the
Imagine a future where AI agents handle routine tasks, allowing your team to focus on more strategic priorities — such as strengthening customer relationships, driving innovation, and making smarter decisions. But this isn’t a vision; it’s already a reality. And while AI and custom apps
Effective data management is essential for every successful business. However, data cluttered with duplicates can lead to wasted time, miscommunication, and missed opportunities. On average, 20%-30% of a database consists of duplicate records, which means that multiple entries for the same contact or account are
In this week’s review of Power Platform blogs: Integrate your custom Copilot into your canvas app Now it’s even easier to create and explain formulas with Copilot Three ways to add parallel approval tasks in Power Automate Optimize Power Pages site performance with content delivery
In just one year, enterprise adoption of generative AI has nearly doubled, from 33% to 65%. And it’s not being used only as a side experiment: According to a recent McKinsey study, the majority of the 1,400 businesses surveyed have adopted artificial intelligence (AI) in
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We
