Blog

Is Your Agent Production Ready?

Artificial intelligence is poised to shake up much of what we know about software development, but as it turns out, agent lifecycle management, also known as agent development lifecycle (ADL), is fairly similar to traditional application lifecycle management (ALM). From ideation and configuration, to testing

Read More...
A screen shows various ways how AI in Customer Success enhances human collaboration, drives greater efficiency, engagement, and customer satisfaction.

PersonaBench | AI Personalization & Model Evaluation

Introduction Imagine asking an AI assistant for a restaurant recommendation. A truly smart assistant wouldn’t just suggest a nearby spot—it would know you prefer vegan food, cozy vibes, and short wait times. But how does AI actually learn these preferences—and how well does it understand

Read More...
logo

New AI Agents to close deals faster

You might have noticed some buzz online last week when Microsoft announced three new AI-driven sales agents within Microsoft 365 Copilot and Dynamics 365 Sales. These new Agents are designed to enhance sales teams’ efficiency and effectiveness. By grounding them in CRM data, Microsoft graph

Read More...
Illustration showcasing small business owners using AI prompts for their ecommerce site.

8 AI Prompts For Small Business Commerce

Did you know that you can use artificial intelligence (AI) to make your online store smarter by showing customers exactly what they want, right when they want it? That’s right, and now more than ever, small and midsize businesses (SMBs) have an opportunity to stay

Read More...