When you stream music or movies and get suggested playlists or genres based on your habits, you’re benefitting from a type of knowledge organization system called ontology. Maybe you’ve come across this term recently. It’s a hot topic because agentic AI relies on a map
Microsoft Security Copilot Agents: AI Sidekicks to the Rescue! Microsoft has just unveiled the Microsoft Security Copilot Agents – your new AI sidekicks in the fight against cyber threats! 🛡️ Imagine having a team of AI superheroes working 24/7 to keep your business safe. Sounds
AI is reshaping every business — ready or not? Nearly 80% of SMBs using AI say it’s transforming their business, yet many companies struggle to scale AI effectively for real impact. The key isn’t just adopting AI—it’s empowering your workforce to use it. Without proper
Staying on top of your Sales update through CRM notifications can be the difference between seizing an opportunity and missing out. But let’s face it—when you’re knee-deep in tasks, it’s easy to dismiss alerts with the intention of circling back later. And often, “later” never
Do you run Sybase? – Do THIS now! Welcome back to AzBytes! In this episode, John dives into the fascinating world of Sybase/SAP migrations to Azure with our expert guest, Haider Raza, Senior Cloud Solution Architect from the Customer Success Unit. 🌐 Join us as
Responding to customer inquiries quickly and accurately is essential for maintaining customer satisfaction. While agents have always been tasked with crafting personalized responses, the process can be time-consuming, especially when addressing multiple customer issues. This is where Inline Assistance with Copilot comes in, changing the
Starting a small and medium-sized businesses (SMBs) today is like setting sail on a journey, where social media serves as the wind in your sails. According to Salesforce, 48% of customers prefer using social media to learn about small businesses. Social media looks enticing to
📄In this video, you’ll learn how to use Conditions in Power Automate to build logic-based flows that react differently based on data values. We walk through creating a flow step-by-step, adding a condition, testing it, and setting you up for the next video in the
Sales teams today are being asked to do more with less—more outreach, more data, more deals, all with less time. Microsoft’s 2025 Release Wave 1 for Dynamics 365 Sales answers that challenge with a powerful set of AI-driven tools designed to make every seller more
Adaptation and change are the only constants in business—and the pace is accelerating. To thrive, your business needs the right tools, from AI-powered insights to low-code solutions, designed to help you adapt faster, enhance customer experiences, and boost efficiency. Join us on Wednesday, April 30,
