If you’ve worked in business or tech, you’ve probably heard about Salesforce. It’s not just a buzzword—it’s the backbone for customer management in countless companies. Salesforce helps businesses keep track of customers, sales, and support, all in one place. In 2025, the need for skilled
Today’s sustainability landscape offers a powerful opportunity for fresh thinking and inclusive collaboration. Recognizing this, Salesforce, the World Economic Forum (WEF), and Deloitte came together to co-found UpLink, a global initiative that identifies and accelerates innovative solutions aligned with the United Nations’ Sustainable Development Goals
The rise of agentic AI presents both incredible opportunities and unique challenges. As AI agents become more integrated into business operations, the focus on trust extends beyond data security to encompass the accuracy and reliability of these agents. That’s exactly why I’m excited to share
Have you started your small or medium-sized business (SMB), but you may not be a writer? Or while running your business, you learned how to write blogs but don’t have time? Whatever your journey, artificial intelligence (AI) can help. And, this is coming from a
I’ve been using the Unified Developer Experience (UDE) for development / troubleshooting of D365FSC for a while now and am finally making the switch to making it the primary development platform from an ISV perspective. I wanted to share what the process looks like and
In this review of the Dynamics 365 Finance & Supply Chain Management blogs: Updated D365 F&SCM user licensing in 10.44 Setting up punchout e-procurement external catalog to streamline order placement for the electronics industry New time and expense agent in D365 Project Operations How to
In today’s digital world, creating a consistent brand experience is essential. Your Copilot agent, which serves as a vital point of interaction for customers, should reflect your brand. Making sure its visual design aligns with your identity can greatly boost user experience and build trust.
Learn how to easily create and configure your email signature in Dynamics 365 Customer Service. This step-by-step guide will help you personalize your emails and maintain a professional look in customer communications. This video consists of:00:00-00:19 Introduction00:20-00:45 Email Signature00:46-3:24 New Email Signature3:25-4:41 New Email #microsoftdynamics365
Lynn Knaak, Jeffrey Roy, and Ana Elena Vedoveli Francisco are all Salesforce alumni turned boomerangs – meaning they left the company and returned (to open arms!). So just what is it about Salesforce that continues to draw them, and many others, back? Let’s hear straight
Permitir que cualquier agente pueda «hablar» con otro agente La nueva era de los agentes de IA no se construye solo con modelos y herramientas, sino con algo mucho más simple pero igual de poderoso: protocolos. Y entre ellos, el Agent Communication Protocol (ACP) se
