Cyberattacks are always a challenge for small and medium businesses (SMBs), especially in our digital-first era. With 67% of SMBs adopting AI-driven tools like automation to enhance security, it’s clear that small businesses like yours are taking proactive steps to stay protected from cyberattacks. These
Hello Everyone, Today I am going to share my thoughts on the accelerate journey creation using journey templates on Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, you can use journey templates to streamline and accelerate the creation of
Running a small and medium business (SMB) means balancing all the things — marketing your brand, building loyal customers, and keeping your team on track. As your business grows, so do these challenges. That’s where software-as-a-service customer relationship management (SaaS CRM) — yes, it’s a
For instance, there is an IT company where different teams like sales, marketing, and product management work with distinct sets of data in Dynamics 365 CRM. However, the default public system view displays all data to every user within a team. This means a sales
In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a Jagged Intelligence in the Enterprise In the rapidly evolving landscape of artificial intelligence (AI), we’re witnessing a fascinating paradox. AI systems continue to shatter performance records on increasingly complex benchmarks, while sporadically struggling
Hello Everyone, Today I am going to share my thoughts on boosting participation simplify planning with session based registrations in dynamics 365 customer insights. Let’s get’s started. The boost participation & simplify planning with session-based registrations feature in Dynamics 365 Customer Insights – Journeys enables
Hello Everyone, Today i am going to share my thoughts on controlling how fast customers can enter a journeys in dynamics 365 customer insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a journey rate limiting feature has been introduced to help marketers
AI, and especially AI agents, can go from buzz to bust, or from buzz to better business. It’s up to you. For those who succeed, it’s a genuine game-changer for customer experience. As businesses navigate the fast-paced digital world of customer service, AI agents have
G’day and welcome to Amazing Apps. I’m Neil Benson. I’m the founder of Customery, and a cofounder of Microsoft ISV, Superware. My mission is to help Microsoft customer and partners, like you, build amazing Power Platform and Dynamics 365 apps by mastering agile practices and
Ever wondered what angel investors look for in a business pitch? How do they decide where to put their money? And what makes them lose interest? We’ve got you covered, with expert insights from David Chang, an experienced angel investor, and successful entrepreneur. What is
