Blog

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3 Ways Agentic Healthcare is Transforming the Patient Experience

The healthcare industry is at a critical turning point. Today’s patients expect more than clinical expertise — they demand seamless, personalized, and empathetic care at every step of their healthcare journey. Agentic healthcare empowers providers to meet these evolving expectations by integrating tools like Agentforce

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Customer Journey: Cultivating Customer Advocacy

Welcome to the advocacy stage of the customer journey, where customers evolve into enthusiastic promoters of your brand. This phase is pivotal as it focuses on nurturing and leveraging satisfied customers to advocate for your products or services. To effectively harness advocacy with Microsoft Dynamics,

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Salesforce MVP Nominations Open for Class of 2025

Each year, the entire Trailblazer Community comes together to nominate Salesforce MVPs, passionate product experts and community leaders who demonstrate their expertise, leadership, and generosity in the Salesforce ecosystem. This year, the multi-phase nomination process is taking place from Jan. 14 to Feb. 7, and

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3 Key Lessons to Build a Scalable Business

Scalability can make or break a business. You’re either growing with demand or facing the risk of performance slowdowns, system outages, lost revenue, and unhappy customers. While implementing scalability across an organization can seem like an enormous task, it’s doable. And the first step to

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Illustration of ai prompts for small business marketing

6 AI Prompts for Small Business Marketing Teams

Artificial intelligence (AI) has left no stone unturned to help small and medium-sized businesses (SMBs) in marketing. From data-driven campaigns, automating processes, and optimizing social media strategies, your marketing efforts can be tripled using AI. In fact, 67% of marketing leaders already believe that AI

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Visualizing Data Models with Copilot

Visualizing Data Models with Copilot in an ERD View – Part 2

Exploring the capabilities of Copilot within Microsoft Dynamics and Power Platform unlocks exciting possibilities for enhancing business application development. A key element of this innovation lies in constructing intricate data models that span multiple tables. The ‘Create New Tables’ feature in Power

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