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In the rapidly evolving healthcare landscape, technology plays a pivotal role in enhancing patient care and operational efficiency. This case study explores how a physician-run telepsychiatry clinic transformed its operations by implementing Salesforce Health Cloud, alongside elements of Salesforce Service Cloud Implementation, to centralize patient

What if three days could speed up your business growth by three years? At Dreamforce, we’ve seen miracles happen for businesses just like yours. You’re not just attending another conference‌ — ‌you’re stepping into a world where thousands of innovators, entrepreneurs, and industry leaders gather

Customer service employees are at the center of a major shift. AI is no longer a distant concept — it’s already in the contact center, working alongside them and, in many cases, taking on routine tasks they once owned. The task-replacement trend will only accelerate.

AI work is advancing at a pace that’s rewriting the rules of business. What once took entire teams can now be automated in weeks with intelligent agents that learn, adapt, and scale in real time.  At Salesforce, we can now embed intelligent agents into new