In 2024, more than 150,000 companies worldwide used Salesforce to manage customer relationships, sales pipelines, and internal business processes. As the most widely adopted CRM platform, Salesforce continues to evolve rapidly—with new features, API updates, and triannual releases. This makes quality assurance more complex. Manual
More than three quarters of consumers (77%) have changed their shopping habits since initial tariffs were announced in April. Some have cut back on discretionary spending or are delaying major purchases in hopes of future discounts. Others are looking for more affordable alternatives, switching brands,
Data quality is critical for businesses using Salesforce, the world’s leading Customer Relationship Management (CRM) platform. According to a Gartner report, poor data quality costs organizations an average of $12.9 million per year. Whether you are managing customer information, sales leads, or product data, maintaining
Since opening its doors in 2024, Salesforce’s presence in Mexico City has been growing, innovating, and gaining national recognition. Mexico City is at the center of Salesforce’s global expansion, and we are building a world-class team. Our Global Delivery Center (GDC) is a cornerstone of
In this review of the Dynamics 365 Finance and Supply Chain Management blogs: Automation in foreign currency revaluation Bridging stocked inventory and project delivery in Dynamics 365 Project Operations integrated ERP deployment – a true game changer! Boosting fixed asset performance and diagnostics in manufacturing
In 2025, Customer Relationship Management is undergoing a radical transformation—powered by AI and enterprise-grade data orchestration. With the launch of Agentforce 2.0, Salesforce is delivering a digital labor platform that empowers organizations with fully autonomous AI agents able to automate workflows, make intelligent decisions, and
Together at the Table The Salesforce Community ecosystem has always been about one thing: people coming together to learn, share, and grow. That’s why we created the Community Advisory Board (CAB): a group of trusted community leaders who volunteered to serve an 18-month term to
In today’s fast-paced digital world, exceptional customer service can be the defining factor that sets businesses apart. Salesforce Service Cloud implementation offers a powerful solution for delivering personalized, efficient, and consistent support across all interaction channels. This guide walks you through the essentials—from initial setup
In this review of the Power Platform blogs: Power Apps user defined functions GA Masking rules (preview) Announcing Copilot Studio Agent Academy Fixing the ‘403 forbidden’ error on account creation in Field Service app Power Apps user-defined functions GA On the Microsoft Power Platform Blog,
At Salesforce, interns don’t just learn; they take ownership, innovate, and make things happen. Every year, our Futureforce interns roll up their sleeves and dive deep into meaningful, high-impact work. This year was no exception. From product design to AI automation, from backend scalability to
