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Two coworkers examine support metrics to assess if they're getting results.

Key Support Metrics for Agentforce Success

You’ve invested considerable time and money in your service organization. But are you seeing a significant return on that investment? Are AI innovations like Agentforce delivering the impact you expect for your business? For the past eight months, Agentforce on Help has been providing our

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File Management with the Attachment Control

Enhance File Management with the Attachment Control in Dynamics 365

Managing customer interactions efficiently requires having all related information, documents, screenshots, and other supporting files, readily accessible. One way to streamline this process in Dynamics 365 is by leveraging the Attachment Control component on forms. The Attachment Control is a powerful UI component that allows

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Do Until Loop in Power Automate – YouTube

In this video, you’ll learn how to use the Do Until loop in Power Automate to repeat actions until a specific condition is met.  🕒 This video consists of:• 0:00 – 0:09 → Introduction• 0:10 – 0:21 → What You Will Learn in This Video•

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Unlocking Growth & ROI with Data Cloud & Agentforce

Every business leader today grapples with the same challenge: how to truly understand your customers and empower your teams when critical data is trapped across disparate systems, preventing a complete, real-time view. You know the frustration – customer insights are fragmented, sales forecasts feel like

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