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Why Environment Management Powers AI Agent Success

Every week, another company announces their AI agent initiative. Six months later, most of those projects are stuck in pilot purgatory or quietly disappeared from executive dashboards. The culprit isn’t the AI — it’s environment management. Here’s what we’ve learned: you can have the smartest

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Why ERP and CRM Are Critical for Business Continuity

If ERP keeps your operations stable, CRM keeps your relationships warm. During business interruptions – product delays, service downtimes, or even global emergencies, CRM ensures consistent customer communication and trust. How CRM Adds Continuity: Centralizes customer interactions across sales, service, and support Enables personalized communication

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Beyond ERP: How A/R Automation Transforms Invoice-to-Cash

This article is sponsored by Invoiced by Flywire.  Enterprise resource planning (ERP) systems help organizations handle core duties such as managing general ledgers, purchasing, sales orders, and keeping company data consistent across processes and transactions. But when it comes to optimizing accounts receivable (A/R), they often

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4 Ways B2B Marketers Can Drive More ROI Than Ever Before

Agentic AI Marketing Skills You Need to Learn

Agentic AI is here, and it’s transforming how marketers work and reshaping how organizations deliver audience experiences. Unlike traditional AI, which is reactive and dependent on humans for its next action, agentic AI takes initiative. It can launch campaigns, optimize customer journeys, write, and even

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A small business team using digital tools to plan innovative business models.

4 Business Models Reshaping SMBs and Startups

The days when websites were just digital business cards and social media was an afterthought are gone. Business models that worked five years ago are becoming as outdated as fax machines in a chatbot world. Small and medium-sized businesses (SMB)s thrive on adaptability, and those

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Bailey Williams during his pre-internship program.

Hands-On Learning: Pre-Internship Program at Salesforce

Imagine stepping into the heart of San Francisco, surrounded by the towering skyscrapers and the buzz of innovation. For Bailey Williams, a Computer Science student at Pomona College, this became a reality as he embarked on a transformative journey with Salesforce’s pre-internship program – Futureforce

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