Recent rapid leaps forward in generative artificial intelligence (AI) have inspired both hope and hesitation. How can we best harness this new power to help our businesses? And more
In recent times, we’ve witnessed a noticeable shift in user behaviors and strategies for capturing customer attention. This transition has moved from calls to emails and currently involves embracing
Consider the value your most experienced, high-performing agents and field service technicians bring to your organization. They understand your product or service and know how to quickly address common
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your
In today’s fast-paced digital environment, businesses are constantly seeking innovative ways to enhance customer interaction and service. A third-party Salesforce Customer Portal has emerged as a pivotal tool in
The travel industry, known for its dynamic customer service needs and complex operational demands, is undergoing a digital transformation with the Dynamics 365 Customer Portal. This innovative solution is
As a first-generation college graduate, Alex Bernadotte knew firsthand the impact that a college degree can have on someone’s life trajectory. What made the difference for her were the
The content describes invoking a Webhook from a custom Azure-Aware Plugin, registered through a plugin registration tool. It includes code to invoke the Webhook using the IServiceEndPointNotificationService interface and
While non-profits typically play essential roles in the community, they are often limited in funds and budget, making it all the more important for teams to use their time
Canvas Apps, a pillar of Power Platform, allows users to design apps with a focus on user experience and functionality. The “Mobile Offline” feature extends the capabilities of Canvas
