Capabilities like text-to-speech (TTS) and audio playback can take your applications to new heights of user engagement and accessibility. In this blog post, we’ll look at integrating text-to-speech and
We’ve all heard it’s important for businesses to be data-driven. To be successful, businesses need employees who can explore, understand, and communicate with data. And with the rise of
In this ever-evolving landscape of customer relationship management (CRM), businesses are continually seeking innovative solutions to enhance their customer interactions and streamline operations. Microsoft Dynamics 365 is a powerful
Salesforce is turning up the heat on quality-of-life features in the Summer ’23 Nonprofit Cloud update! Let’s take a look at a couple of new features that will make
Introduction Work items can be routed using artificial intelligence (AI)-based sentiment predictions in Microsoft’s Unified Routing for Dynamics 365. Let’s say the user begins a customer service conversation via
Businesses have tried and failed to get value from their customer data for years. It’s easy to see why—it’s hard to connect data from different systems, harmonize it into
Posted By Waldo on 27 Feb 2024 in Business Central I don’t know about you – but when working with Telemetry, I found it sometimes tedious to map certain
Do you know what a cybersecurity expert looks like? Hollywood and popular culture have certainly painted a picture. However, the stereotypes fail to recognize the diversity of roles, both
The landscape of contract management software is constantly evolving, presenting a multitude of technological advancements and best practices. Identifying the most valuable features can be challenging in this dynamic
Migrating from Mailchimp to Salesforce Account Engagement concerning marketing and customer relationship management offers many benefits for businesses. Salesforce Account Engagement, which includes Pardot as its marketing automation platform,
