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As a business, you want to engage with your customers with ease. But the customers expect to interact with brands on their preferred channels—whether it’s WhatsApp, SMS, Live Chat,

The rise of AI is undeniable, with its adoption outpacing even the most optimistic projections. In fact, the average number of AI models being used doubled from 2024.  As

In the current digital age, keeping your website secure is more crucial than ever. Microsoft Power Pages provides a feature known as the Security Scan that allows you to scan and repair vulnerabilities, securing your site for users. In this blog, we will walk through the Security

Brands are increasingly turning to innovative commerce solutions to stay competitive. Going Direct to Consumer with Salesforce offers a range of benefits that can help brands thrive in the

Hey, Microsoft and AI enthusiasts in general! If you missed the recent announcements about Microsoft AI Accelerator for Sales and the two new AI agents, Sales Agent and Sales

Our forward-looking statement applies to this blog. That’s a wrap on TDX 2025! We blew the roof off Moscone West last week as Agentforce 2dx made its official debut.

In our previous blog post about Canvas Apps, we discussed debugging formulas in Canvas Apps. While formula errors will present themselves immediately within your app editor, sometimes the app

Cybersecurity is a shared responsibility between a provider and their customers. While Salesforce builds enterprise-grade security into every part of our platform, customers play a vital role in protecting their data

In the previous blog, we have explored how to install and configure Azure OpenAI Service, now we will be unlocking its potential further by integrating the appropriate model in

Excellent customer service and smooth online experiences have become table stakes for financial services institutions (FSI) to attract and retain customers. While competitive rates, fees, and pricing are key