Delivering exceptional service is key for building customer preference and loyalty. But timely resolution can get challenging when fragmented tools make it hard to find the right information and
We are excited to announce that starting August 7th, 2023, Microsoft Release Planner will support the content in 11 new languages. Users around the world can now view the
Marketing technology firm ClickDimensions recently announced PowerPack, a Microsoft Power Platform-based B2B solution for SMBs that was designed with account-based sales and marketing principles in mind. ClickDimensions is well
Copilot is breaking down data silos, turning insights into actions, and giving customers a new reason to embrace the cloud. Since March, when we introduced Dynamics 365 Copilot—the world’s
On July 18, 2023, we published the 2023 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between October 2023 and March
Home > Blog > Food Regulatory Compliance: How Microsoft Dynamics 365 Helps You Manage the Shifting Landscape Microsoft Dynamics 365 gives you access to a powerful suite of tools
Dynamics 365 Field Service Mobile is a robust and scalable mobile application created for your frontline workers. With the capabilities of Microsoft Power Platform and Dataverse, you can customize
Since the early 1990s, Gill Walker has been living and breathing customer relationship management. And since 2002 she has dedicated herself to Microsoft CRM, as it was then known.
In my conversations with customers about the future of business applications and low-code development, generative AI innovations come up frequently as the next transformative platform shift. This is especially
At Microsoft Build 2023, we’re announcing new AI, low code, and data management capabilities that enable our Dynamics 365 customers to complete time-consuming tasks faster and gain more insights
