Say Goodbye to Traditional Managed Services: Welcome to CRM Success with CX Pulse – CRM Software Blog

How CX Pulse transforms your CRM from a cost center to a growth driver.

Did you know that most companies believe traditional managed services are enough to drive CRM success?

We’re so used to hearing about keeping the lights on with “managed Services,” but while that’s important, it doesn’t ensure that your CRM will actually deliver business value.

So, what’s the big idea I want to share with you today? It’s called CX Pulse, our subscription service that offers a new way to scale your IT team while generating high adoption, expansion, and ultimately the business outcomes you want.

CX Pulse is not just another managed service; it’s CRM Success as a Service.

Our tech-enabled subscription offers unlimited support and monitoring, enhancement sprints to continuously improve your CRM, and a RevOps approach to achieve your most critical business outcomes.

And I know what you’re probably thinking: Isn’t this just like any other managed service with a few extra features?

I can assure you, it’s not. Let me share three secrets that set CX Pulse apart that will revolutionize the way you think about managing and maximizing your CRM investment.

The First Secret: Unlimited Support and Monitoring. Traditional managed services often limit support based on the number of hours or incidents, leaving you in the lurch when you need help the most. With CX Pulse, we provide unlimited support and continuous monitoring of your CRM system. This means your team has access to expert help whenever you need it, and we proactively identify and resolve issues before they impact your business.

This is important because downtime and unresolved issues can severely impact productivity and customer satisfaction. With unlimited support, you’re never left waiting.

The Second Secret: Enhancement Sprints. Your business and CRM needs evolve over time. Instead of waiting for the next big project or update, CX Pulse offers planned enhancement sprints on a monthly or quarterly basis. We work with you to identify areas for improvement, whether it’s new features, integrations, or user training, and then we implement these enhancements continuously.

This means your CRM is always aligned with your business goals, keeping your team productive and your customers happy.

The Third Secret: Achieving Business Outcomes with RevOps. What does this mean? It means that we don’t just support your CRM system—we help you drive measurable business outcomes. Our team of Revenue Operations (RevOps) experts will work with you to ensure that your CRM is driving sales growth, improving customer retention, and boosting operational efficiency.

This is key because without a strategic focus on business outcomes, even the best technology can become a cost center instead of a growth driver.

So while you could stick with traditional managed services and never know if you’re truly maximizing your CRM investment, have you ever considered the cost of this?

When you get the most out of your CRM system, it can help generate outcomes like:

$8.71 for every dollar spent (Nucleus Research)
Increases in sales (by up to 29%)
Improvement in productivity (by up to 34%)
Forecast Accuracy Boosted (by up to 40%)
Customer Retention (by up to 27%)

You could be leaving a lot of money on the table just by remaining with the status quo. And even if basic managed services are cheaper and simpler, what you save in the short term, you lose in the long run with downtime, frustration, and missed opportunities. With a CX Pulse subscription, you’ll take advantage of these business outcomes and maximize the benefits of your CRM investment.

So now that you know the three secrets that differentiate CX pulse and have learned about the hidden costs of traditional managed services, I’m sure you can see how CX Pulse is the competitive advantage your company needs.

With CX Pulse, you’re not just maintaining a system—you’re driving your business forward with strategic guidance, proactive insights, and ongoing improvements. As someone who has helped companies transform their CRM experiences, I’m here to ensure you get exponential value from your CRM.

We’ve developed CX Pulse so you can finally achieve what you really want from your CRM—business growth, efficiency, and customer satisfaction. Reach out today to learn more about our subscription service, CX Pulse!