Superbadges and Super Sets | Salesforce

“What’s so ‘super’ about superbadges?” If you’ve ever wondered this — or haven’t even heard of Salesforce superbadges and super sets —you’ve come to the right place.

If you’re already “super” familiar with superbadges, keep reading for updates on the program and security updates.

Salesforce expertise has never been more important

Salesforce is the #1 Global Platform in CRM, sales, marketing, and customer service. According to the IDC, the Salesforce economy, powered by AI, will create 11.6 million new jobs by 2028.

Organizations are looking for experts to extend the capabilities of the Salesforce products they use, improve technical agility to meet changing business demands, and handle complex IT issues with confidence.

According to the IDC, the business impact of Salesforce credentials and continuous learning is significant, with organizations seeing greater agility, efficiency, and employee value when they have Salesforce-skilled and certified employees.

There is no better time to improve your Salesforce skills with Trailhead – Salesforce’s free online learning platform – to advance your career. Above all, there’s no better way to do that than earning Salesforce credentials — like certifications and superbadges.

Tell me all about superbadges

Let’s start with where you can find them: superbadges can be found in the “Credentials” tab on Trailhead. This is important to note because just like Salesforce certifications, superbadges are Salesforce credentials.

Superbadges are domain-based credentials that allow you to solve real-business problems hands-on, all in a specific area (think: process automation or app customization.) There is no better way to prove your knowledge and skills with Salesforce products than demonstrating hands-on expertise

Demonstrate your Salesforce skills with superbadges

Superbadges are designed to help you take all of the learning you’ve done on Trailhead and apply it to business problems you may face in your role. By earning a superbadge, you’ll:

• Gain global recognition as a Salesforce specialist.
  Prove you’re adept in a domain with hands-on product experience.
• Become a key player in your organization’s success.
  Implement best practices across the latest rollouts and releases.
• Boost your career options.
  Stand out and advance your career by showing off your experience on your resume and Trailblazer profile.

Go further with Super Sets

Salesforce credentials show hiring managers and recruiters that you know your stuff. In fact, what’s even better than one superbadge? Several superbadges!

Super Sets are collections of superbadges that test your foundational knowledge within a specific domain, preparing you to take the next step toward diving deeper into key concepts, landing a new job, or getting Salesforce certified.

They’re fantastic practice for certification seekers⁠ or anyone else looking to gain the skills that employers look for in qualified candidates.

Sorted by role, you’ll find Super Sets for Salesforce Administrators including:

• Admin Super Set – to verify your knowledge across reports and dashboards, business administration, and security.
• App Builder Super Set – to prove your understanding of the ins and outs of process automation, security, and app customization.
• Billing Specialist Super Set – to flex your Salesforce CPQ and Billing expertise.

With the Super Set for Salesforce Developers, show a comprehensive grasp of business process automation and Apex coding.

Complete the Super Set for Salesforce Consultants to flex your Tableau analytics muscles and tap into the power of data to provide valuable insights.

Tips for earning a superbadge

Superbadges are challenging — they’re designed to help assess your hands-on skills with Salesforce.

Because superbadges are different from other Trailhead content, we’ve created the Superbadge Challenge Help article with key information, including:

• Troubleshooting resources for issues completing a superbadge
• Salesforce Certification Program information and Superbadge Code of Conduct
• Superbadge Help Articles

If you get stuck on a superbadge, take a break. Very (very) few Trailblazers go from start to finish in just one sitting. Remember to check out the Trailblazer Community, Trailhead learning content, and Trailhead Help resources to get unstuck.

Keeping superbadges and super sets super secure

At Salesforce, trust is our #1 value. Ensuring the value and integrity of all Salesforce Credentials, including superbadges, is our top priority when it comes to delivering the best and most sought-after credentials in the industry.

If you’ve earned a Salesforce credential, you probably appreciate the work that goes into protecting credential security. We encourage you to review the Salesforce Credential and Certification Program Agreement and Code of Conduct for more details.

The agreement includes specific guidelines for approaching superbadge completion (such as using help articles and searching for general resources). Also, note the way superbadge solutions and information sharing are covered in the program agreement.

In short: do your own superbadge solution work and don’t share your solutions.

Part of what powers our Trailblazer Community is collaboration. If you’re wondering whether your question or answer is at odds with the program agreement, here’s a quick test. If the question (or answer) contains general information about a particular configuration step and avoids details like specific error messages or screenshots, you’re probably in the clear.

You can submit a case to the Credential Security Team if you see any activity that undermines security. We review every report and take all available actions. We want to protect the value of Salesforce credentials and appreciate your partnership in doing so.

Superbadges are a unique way to show your skills in solving user and business needs. Completing superbadges and Super Sets helps you stand out in the crowd and show what you’re capable of accomplishing.